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BRAW not supported?

Hi there,


Latest version, 1.8.4 Premium, just installed, new customer. I can't playback BRAW files, says Playback not supported. ???

I raised a support ticket last Thursday, but no response yet.

Anything silly I might be missing? Tried it on both my Macs but still says "Playback not supported" next to each BRAW thumbnail...


2 people have this problem

Still nothing, just broken promises…

2 people like this

I'm not sure when my renewal comes up. But I'm currently not planning on paying. Based on the responses I see here. I got lucky. I found this thread after I found out i was getting a bunch of BRAW footage, but before I discovered that it will convert. I don't know the exact status of the camera it was shot on, but the format is compatible.


In trying to do a back conversion for 10 files (and I have easily another 40) I discovered just how inadequate the batch/job management tool is. Using a brand new M1 Mac Mini. Maximum ram, 16GB. Kyno froze up with the first 2 jobs running at one time. Out of RAM. With nothing else running. All I could do is force quit and loose the whole batch.


There is no way to save a batch (at least I can save the convert settings!) So I had to rebuild the batch again.


Seems to run ok with job limit set to 1. But while I was away letting the job run, something glitched on the USB bus, and about 6 jobs were aborted because the drives disappeared. So I had to rebuild the batch with the remaining missing jobs.


How hard is it to have an option to repeat a job when it fails? Might as well use DaVinci for my conversions.

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